‘No show’ billing and credit management for SEIN
Debt collection in the healthcare industry: SEIN
Healthcare institutions and patient associations often have to deal with vulnerable groups and sensitive personal data. IncassoPartners is well equipped in both of these areas. We combine a personal approach with the greatest care in handling patient information, for SEIN, Stichting Zorgzaam (social services for seniors) and Slaap en Waakcentrum (facility for sleep-related disorders).
Client case: personal debt collection for SEIN
Epilepsy clinic SEIN counts on our careful handling of clients in debt collection cases, most of which involve no-show billing. This is a fine charged if a patient does not show up for an appointment, without cancelling. There can be many different reasons for this, including medical issues. SEIN’s clients are therefore always approached by a dedicated service agent. We place the case file on hold while we are handling the case and work together to find an appropriate solution. The result: quick payment of the invoice and continuation of the good relationship between client and healthcare institution.
Why more patient associations choose IncassoPartners
We understand the importance of the relationship between healthcare institutions and their clients. They often depend on each other all their life. We do not want to disrupt that relationship. Which is why we treat these cases with the utmost care, with clear explanations and personal attention. We work in accordance with standard NEN 7510, which guarantees the privacy of patients and clients at all times.
- focus on client relationship
- personal solutions
- GDPR and NEN 7510 certified
- dedicated contact person